A CASE STUDY FOR GLOBAL SUPPLY CHAIN MANAGEMENT IN VIETNAM

Abstract

Global Supply Chain Management (GSCM) has become an important strategy to assist businesses improve their competitiveness.  A global supply chain not only needs to face to problems of information flow, but also needs to face problems of products flow.  More and more businesses are considering using an integrated concept for improving processes of information and materials from the upstream and downstream of business and between different countries or areas. In this paper, a study of global supply chain, the authors went to Ho Chi Minh City in Vietnam to visit a company, to interview its president and observe the warehouse of products.  The results of the interview revealed many problems within the company and also in its upstream and downstream.  The problems of upstream are about the products flow of suppliers, because different suppliers use different ordering processes, and thus the company is controlling its processes of export and quality by different systems.  Therefore, the challenge for the company is how to manage the flow of products from different manufacturers at the same time.